Welcome to Toronto Lab Consulting. These Terms and Conditions (“Terms”) govern your use of our website www.torontolabconsulting.com and the consulting services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.
2. Services Offered
Toronto Lab Consulting provides laboratory operations consulting services, including but not limited to:
- Lab Concierge Services (procurement, LIMS, vendor management, equipment maintenance)
- Biosafety and Compliance (safety plans, audits, licensing, training programs)
- Lab Space and Buildouts (space transition guidance)
- Visual Assets for Press Kits (professional photography and videography)
Specific services will be outlined in individual service agreements or statements of work.
3. Use of Website
Permitted Use
You may use our website for lawful purposes only and in accordance with these Terms. You agree not to:
- Use the website in any way that violates any applicable law or regulation
- Engage in any conduct that restricts or inhibits anyone’s use of the website
- Attempt to gain unauthorized access to any part of the website
- Use any automated system to access the website without our permission
- Introduce viruses, malware, or other harmful code
- Collect or harvest information from the website without permission
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Toronto Lab Consulting or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
4. Service Agreements
Specific consulting services will be governed by separate written agreements or statements of work. These agreements will outline:
- Scope of services
- Project timelines and deliverables
- Fees and payment terms
- Confidentiality obligations
- Termination provisions
In the event of any conflict between these Terms and a specific service agreement, the service agreement will prevail.
5. Fees and Payment
Fees for our services will be specified in individual service agreements. Unless otherwise stated:
- Invoices are payable within 30 days of receipt
- Late payments may incur interest charges
- We reserve the right to suspend services for non-payment
- All fees are in Canadian dollars unless otherwise specified
- You are responsible for any applicable taxes
6. Confidentiality
We understand that our consulting services may require access to confidential information. We commit to:
- Maintaining the confidentiality of your proprietary information
- Using confidential information solely for the purpose of providing services
- Implementing reasonable security measures to protect your information
- Executing separate non-disclosure agreements when required
This obligation survives the termination of our services.
7. Liability and Disclaimers
Professional Services Disclaimer
Our consulting services are provided based on our professional expertise and industry best practices. However, we do not guarantee specific outcomes or results. You acknowledge that laboratory operations involve inherent risks and uncertainties.
Website Disclaimer
Our website and its content are provided “as is” without warranties of any kind, either express or implied. We do not warrant that:
- The website will be uninterrupted or error-free
- Information on the website is complete, accurate, or current
- The website is free from viruses or harmful components
Limitation of Liability
To the maximum extent permitted by law, Toronto Lab Consulting shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use or inability to use our website or services
- Errors or omissions in our services
- Unauthorized access to your data
- Third-party conduct or content
Our total liability for any claim arising from our services shall not exceed the fees paid for those specific services.
8. Indemnification
You agree to indemnify and hold harmless Toronto Lab Consulting, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of our website or services
- Your violation of these Terms
- Your violation of any third-party rights
- Any misrepresentation made by you
9. Termination
We reserve the right to:
- Suspend or terminate your access to our website for violation of these Terms
- Terminate consulting services in accordance with the terms of individual service agreements
- Modify or discontinue any aspect of our website or services
Provisions regarding confidentiality, liability, indemnification, and dispute resolution shall survive termination.
10. Compliance and Regulatory Matters
While we provide biosafety and compliance consulting services, ultimate responsibility for regulatory compliance rests with you. You are responsible for:
- Implementing our recommendations appropriately
- Maintaining necessary licenses and permits
- Ensuring ongoing compliance with applicable regulations
- Informing us of any relevant regulatory changes
11. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or pandemics.
12. Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Dispute Resolution Process
In the event of any dispute arising from these Terms or our services:
- The parties will first attempt to resolve the matter through good faith negotiations
- If negotiations fail, the parties may agree to mediation
- Any legal proceedings shall be brought exclusively in the courts of Ontario, Canada
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated “Last Updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of the modified Terms.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely matches the intent of the original.
15. Entire Agreement
These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Toronto Lab Consulting regarding use of our website and services, superseding any prior agreements or understandings.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Toronto Lab Consulting
Email: hello@torontolabconsulting.com
Website: www.torontolabconsulting.com
17. Acknowledgment
By using our website or services, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by them.
Last Updated: November 12, 2025