Toronto Lab Consulting (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.torontolabconsulting.com or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us via email or contact forms
- Request information about our services
- Engage us for consulting services
- Subscribe to our communications
This information may include:
- Name and contact information (email address, phone number, business address)
- Company name and position
- Information about your laboratory operations and needs
- Communications with us
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Device information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our consulting services
- Respond to your inquiries and communicate with you
- Send you information about our services (with your consent)
- Analyze website usage and improve user experience
- Comply with legal obligations
- Prevent fraud and enhance security
- Fulfill contractual obligations related to our services
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., website hosting, email services, analytics)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission to share your information
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.
Types of cookies we may use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements (if applicable)
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
To exercise these rights, please contact us at hello@torontolabconsulting.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to Canada and other countries where we operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Toronto Lab Consulting
Email: hello@torontolabconsulting.com
Website: www.torontolabconsulting.com
13. Canadian Privacy Laws
As a Canadian business, we comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). If you are a resident of Canada, you have specific rights under these laws, including the right to file a complaint with the Privacy Commissioner of Canada.
Last Updated: November 12, 2025.